Main Menu
Software
Hardware
Net
Support
Consulting
Maintenance Supports
Net Software Solutions offers technical support 24*7 hours to its contracted client, then guarantees problem solving from two hours after reporting the problem.
Net Software Solutions technical support is especially related to hardware and software maintenance:
Hardware Support
Relates to all computers in your office (PC, Notebooks, Server, etc.), local network and all its components. Net Software Solutions guarantees proper hardware functioning and adequate maintenance and service. An ssistance and advisory service on the occasion of buyingn or upgrading new hardware are one part of this service package. Then we assume the responsibility to install the new hardware and to provide compatibility with the existing computer infrastructure.
Software Support
It comprises installation, proper functioning and maintenance of the existing software, operational systems (Windows 95/98/00/03/XP) and all other standard applications (Office 97/2000/2003/XP) and similar. Short training for software use and online training courses (especially for new employees). An assistance and advisory service when buying new software. Introducing/maintenance of e-mail system. Proper functioning of the internet access and internet software. Antivirus protection and documents backup.
Free Telephone Support
Net Software Solutions offers unlimited telephone support to its contract support partners. By means of our hotline telephone you have the possibility to ask our experts technical questions pertaining to a certain programme (e.g. Word/Excel) or any other problem/uncertainty. We know from our experience that many problems/uncertainties can be solved by a telephone call and in that way we reduce additional work.
Bearing in mind the importance of proper functioning of the information system of your company, we are obliged to provide efficient, quality technical support and enormous competence in all computer science fields.
Disaster Recovery
Net Software Solutions offers disaster recovery programs, these include off-site data storage, online backup to secure data store, provision of emergency equipment in the event of a total disaster.
Net Software Solutions technical support is especially related to hardware and software maintenance:
Hardware Support
Relates to all computers in your office (PC, Notebooks, Server, etc.), local network and all its components. Net Software Solutions guarantees proper hardware functioning and adequate maintenance and service. An ssistance and advisory service on the occasion of buyingn or upgrading new hardware are one part of this service package. Then we assume the responsibility to install the new hardware and to provide compatibility with the existing computer infrastructure.
Software Support
It comprises installation, proper functioning and maintenance of the existing software, operational systems (Windows 95/98/00/03/XP) and all other standard applications (Office 97/2000/2003/XP) and similar. Short training for software use and online training courses (especially for new employees). An assistance and advisory service when buying new software. Introducing/maintenance of e-mail system. Proper functioning of the internet access and internet software. Antivirus protection and documents backup.
Free Telephone Support
Net Software Solutions offers unlimited telephone support to its contract support partners. By means of our hotline telephone you have the possibility to ask our experts technical questions pertaining to a certain programme (e.g. Word/Excel) or any other problem/uncertainty. We know from our experience that many problems/uncertainties can be solved by a telephone call and in that way we reduce additional work.
Bearing in mind the importance of proper functioning of the information system of your company, we are obliged to provide efficient, quality technical support and enormous competence in all computer science fields.
Disaster Recovery
Net Software Solutions offers disaster recovery programs, these include off-site data storage, online backup to secure data store, provision of emergency equipment in the event of a total disaster.